Professional experience

Evertune AI(opens in a new tab)

6/2025 - 6/2026

Remote / New York, NY

Senior Vice President of Product Management

I joined at seed stage as the sole product hire and owned the company-wide roadmap as we scaled ARR 30x in a single year

Evertune measures and influences how AI models like ChatGPT, Claude, Gemini and Perplexity perceive and recommend brands. By prompting the models thousands of times and applying custom-built NLP techniques, the platform tracks what AI knows about a brand and what it tells people over time.

Product management processes

  • Shipped 130 epics, running company-wide biweekly force-ranked prioritization sessions across sales, customer service, marketing, engineering and data science
  • Instituted processes for triaging customer support issues, backlog ticket management and release notes
  • Designed and documented product requirements from GEO site audits to AI content creation to data export schemas to the platform’s core sampling methodology & analytics calculations

Cross-functional partner

  • Led day-to-day UX design and coached teams across engineering, data science, sales and customer success to strengthen product discovery, prioritization and delivery, keeping the business aligned
  • Converted trials to contracts with Novartis, BMW, Apple and Disney through enterprise discovery, roadmap partnership and weekly status meetings

AI prototyping

  • Architected, built and deployed a production Python + React LLM agent using tool calling with query-aware routing across 70+ specialized tools for platform data analysis, codebase search, operational reporting and dashboard creation
  • Created Fact Checker, a two-stage scoring mechanism that let customers verify the accuracy of AI model claims: a custom-built harness for running dynamic evals against live commercial LLMs

Kalmakis Product Advisory

11/2024 - Present

Remote

Executive Product Consultant

Kalmakis Product Advisory helps AI-native SaaS companies define product strategy, institute product management practices, ship more impactful software and scale with clarity.

  • Advised Yonder Media Mobile, the AI-powered MVNO behind Global Yo and Yo Mobile, on product strategy, full platform redesign and go-to-market
    • Partnered with the C-suite on roadmap and instituted product management best practices

True Fit Corporation(opens in a new tab)

8/2019 - 9/2024

Remote / Boston, MA

Senior Vice President of Product Management

Promoted Director to VP (2020) to SVP (2023)

I was an Executive team member leading the 10+ person Product, UX/UI and Analytics organization. My work drove $30M+ in EBITDA growth and 7x customer increase by streamlining product operations, modernizing UX, simplifying implementations and expanding into the Shopify SMB market.

If you have bought clothes online in North America or Western Europe, you have probably used True Fit to help determine your best size and fit. Behind it sits 435 million registered shoppers and a map of fifteen million styles across seventeen thousand brands. I joined the Series C company after it had raised $112M and helped rebuild its core user experiences, improve its recommendation accuracy, rebuild its analytics suite and data products and streamline product operations.

Platform and UX overhaul

  • Led product strategy for the B2B2C AI size-and-fit personalization platform used by Macy's, Gap and J.Crew
  • Grew users 355%, adding 300M+ registered shoppers, via a mobile-first conversational UX redesign
  • Simplified 12 maintained product variants into 3 configurations, unlocking faster experimentation and deployment
  • Won 2023 National Technology Award: Retail Tech of the Year and 2021 & 2022 VIP Awards at NRF: Best Retail Insights

AI and ML

  • Slashed B2B implementation from 12 weeks to 10 minutes via creation of LLM-based data labeling and a simplified UX
  • Directed rebuild of the deep learning recommendation engine on Vertex AI, improving recommendation accuracy 30%
  • Conceived and launched Fit Hub, an LLM-powered experience delivering real-time, narrative sizing guidance, applying generative AI across backend data labeling and shopper-facing insights. Featured in TechCrunch and adopted as the foundation of our next-gen platform

Executive leadership

  • Validated the roadmap through Voice of Customer quarterly feedback meetings and innovation sessions with customers
  • Redefined pricing, packaging and GTM strategy with Sales, Finance and Legal, backed by financial modeling
  • Authored product sections of quarterly board materials, and presented strategy and results in board meetings

Brandwatch(opens in a new tab)

4/2016 - 5/2019

Boston, MA

Senior Director of Product Management

Promoted from Director (2018)

I was a product leader managing the multi-product roadmap spanning infrastructure, analytics and UX. We built the social listening tool trusted by Twitter to analyze its own full firehose of data and a 10+ year archive of tweets.

Brandwatch is a $100M+ ARR social intelligence platform ingesting and extracting signal from a billion social posts and news articles a day. The company was sold to Cision for $450M in 2021.

I joined via the merger with Crimson Hexagon, a social listening analytics company built on research from Harvard's Institute for Quantitative Social Science, to help build its analytics engine, custom-built ML models and data collection capabilities.

  • Led a team of 3 product managers across machine learning pipelines, natural language processing analytics, machine vision analysis and data collection infrastructure analyzing 1B+ daily social posts
  • Improved client logo retention 10% with ML-powered social consumer research tools for companies such as Twitter, Verizon, Google and GM
  • Boosted engineering feature delivery 3x by restructuring product-engineering teams into focused squads with distinct and complementary roadmaps
  • Cut data acquisition costs 20% via vendor contract renegotiations
  • Coded a social stock index proof-of-concept for S&P Global that used real-time NLP sentiment from Twitter chatter analyzed via our pre-built analytics API platform

Spotify(opens in a new tab)

10/2013 - 2/2016

Somerville, MA

Senior Product Manager, ML Personalization & Playlisting

Re-invented Spotify Radio (artist, song, genre and album) on enhanced Spark data pipelines and new machine learning algorithms, and drove the creation of Daily Mix, one of Spotify's first hyper-personalized experiences

Spotify is the world leader in music streaming. I joined via the acquisition of The Echo Nest, an MIT Media Lab spin-off, where we built a music intelligence platform that scored a catalogue of twenty million tracks with audio-signal machine learning attributes and web-mined NLP signals.

  • Overhauled Spotify Radio's UX and station logic, growing Radio MAU 81%
  • Product lead for The Echo Nest music intelligence platform APIs, which leveraged machine learning data labeling and web mining at scale to create personalized music experiences
  • Built Truffle Pig, a music playlist editorial discovery tool covered by TechCrunch, Wired and The New Yorker
  • Co-led Behind the Lyrics with Genius, Spotify’s first lyrics-integrated experience

TravelClick(opens in a new tab)

11/2011 - 10/2013

New York, NY

Product Manager, API Platform

I led the mission-critical API platform connecting online travel agent reservations to real front desks: when it broke, someone walked into a hotel lobby believing they had a room, but the hotel never received the reservation

TravelClick runs the online travel agent bi-directional distribution layer for more than 50,000 hotels. The firm sold to Amadeus for $1.52B in 2018.

  • Led platform APIs that facilitated $1.73B in annual bookings
  • Grew revenue 40% via 30+ new partner integrations, doubling the vendor network, restructuring pricing tiers and driving call center marketing campaigns
  • Shepherded an API infrastructure redesign that increased system capacity 7x; introduced new XML specifications

Early career

  1. MTV Networks, Platform Technology PM

    2008 - 2009

    • Managed the design, development and implementation of a new content management system that warehoused all digital content data used by MTV Networks' 350+ web properties
  2. EMI Music, Digital Project Manager

    2005 - 2008

    • Architected and implemented the Digital Order Management System, a web portal directing the delivery of 3,000 products per month to over 350 digital partners
  3. Avis Budget Group, Senior Decision Technology Analyst

    2004 - 2005

    • Redesigned the linear programming optimization tool used to provide fleet size recommendations to the group CEO; revised customer behavior forecasting, increasing the group's forecast accuracy 15%
  4. Apogent Discoveries, Operations Consultant

    2002 - 2003

    • Led ERP implementation across two manufacturing plants

Capabilities

Leadership & strategy

  • AI/LLM Product Strategy
  • Generative AI & Agentic Systems
  • ML Personalization
  • P&L Ownership
  • Enterprise SaaS (B2B, B2B2C)
  • Go-to-Market Strategy
  • Zero-to-One & Scale

Technical

  • Python
  • SQL
  • BigQuery
  • Agentic AI Coding (Claude Code, Cursor, Codex)
  • LLM APIs (Anthropic, OpenAI, Gemini, Llama)
  • RAG & LLM Evals
  • Prompt Engineering
  • Vertex AI
  • A/B Testing & Product Analytics

Education

  1. BS, Operations Research & Industrial Engineering

    Cornell University, College of Engineering(opens in a new tab)